Privacy Policy

Protection and Handling of Personal Information

We comply with laws and regulations concerning the handling of personal information and take appropriate measures to protect our customers' personal data. We also review and improve our handling procedures as necessary.

1. Purpose of Use of Personal Information

We appropriately handle personal information obtained through customer input within the scope of the following purposes:

• To provide information about various seminars, events, and services offered by Good Neighbors Co., Ltd., to conduct surveys and analyses for service improvement, to respond to inquiries, and to perform other tasks related to these purposes.

2. Disclosure or Provision to Third Parties

In addition to the above cases, personal information may be disclosed or provided under the following circumstances:

• With the consent of the individual.
• To cooperating companies, partner companies, or subcontractors within the scope necessary to achieve the purpose of use. In such cases, confidentiality agreements are concluded, and proper management is instructed and supervised.
• To postal or delivery service providers for communication with customers or delivery of products.
• When disclosure or provision is required by law, court, public prosecutors, police, or other governmental agencies.
• When necessary to protect the life, body, or property of a person, and obtaining the individual's consent is difficult.

3. Ensuring Accuracy of Personal Information

We strive to maintain personal data held by our company accurately and up-to-date, within the necessary scope to achieve the intended purposes.

4. Requests for Disclosure, Correction, or Suspension of Use

• When a customer requests disclosure of their personal information, we will verify the identity of the requester and respond promptly.
• If a customer requests correction or addition of information that is inaccurate, we will investigate and make corrections as necessary.
• If a customer requests suspension of providing personal information to Good Neighbors Co., Ltd., we will promptly comply.
• If a customer requests suspension of personal information use for information on seminars, events, and services, we will comply accordingly.
• Customers wishing to suspend usage should contact the following address.

5. Security Management of Personal Information

We take reasonable and appropriate measures to prevent loss, destruction, falsification, unauthorized leakage, and improper access to information systems.

6. Contact for Stopping Communications, Disclosure Requests, and Other Inquiries or Complaints

For inquiries regarding personal information, please contact us at the following:

Good Neighbors Co., Ltd.
1-3-1 Yuigahama, Kamakura, Kanagawa 248-0014, Japan, 2F
TEL: 080-2117-3217
E-mail: info@good-neighbors.link
Business hours: 9:00 AM – 5:00 PM (Closed on Wednesdays)